Privacy Policy

Who we are and our privacy policies.

24th West Organics, LLC is an Arizona limited liability company in St. Johns, Arizona.  More information about us and our members is on our about page.  Our website address is: https://24thwest.com.

We at 24th West Organics, LLC (“the Company”, “we” or “us”), respect your privacy and are committed to protect the privacy of our users (“user” or “you”).

We have created this Privacy Policy (herein so called) to inform you about how we manage, collect and use your information through your use of our website, which provides retail consumer products, articles and news, and wholesale information offered by the Company (collectively: the “Services”).

We encourage you to read this Privacy Policy carefully and use it to make informed decisions. Please contact us if you have any concerns. If you feel that your concerns have not been addressed, you have the right to complain to your applicable data protection authority.

In this Privacy Policy you will read about :

  •  Types of information we collect;
  • Cookies;
  • How we use the information we collect;
  • With whom we share the information we collect;
  • For how long we retain the information we collect;
  • How we safeguard your information;
  • Minors and COPA;
  • Compliance with local laws;
  • Updates; and 
  • How to contact us.

Types of information we collect.

The first type of information is un-identified and non-identifiable information pertaining to a user(s), which may be made available or gathered via your use of the Services and interaction with the website (“Non-personal Information”). We are not able to identify the user from the Non-personal Information that is collected. In order to enhance the functionality of the Services and to provide you with a better user experience, we collect technical information transmitted by your computer (through the use of third party analytical cookies), including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time and the domain name of the website from which you linked to the Services; etc.). We also collect information about your use of the Services, such as user activity (e.g. pages viewed, the amount of time spent on particular pages, online browsing, clicks, actions, etc.). This information is collected for research and analytics purposes about your use of the Services. We can aggregate, anonymize or de-identify the information collected by the Services or via other means so that the information cannot, on its own, personally identify you. Our use and disclosure of such aggregated or de-identified information is not subject to any restrictions under this Privacy Policy, and we may disclose it to others without limitation and for any purpose.

The second type of information is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual (“Personal Information”). This may be collected when you subscribe for our email newsletters by providing us with your email address on the website, when you post a comment including your name and email address in response to one of our news pieces and when you make a retail purchase (“Purchases”). Personal Information that you voluntarily provide is sometimes referred to in this Privacy Policy as “User Content.” We may also collect specific types of connection details and information with respect to your device and hardware, such as IP addresses. Collection of IP addresses is particularly important to safeguard any information you provide with respect to Purchases. If we combine Personal Information with Non-personal Information, the combined information will be treated as Personal Information for as long as it remains combined.

Cookies.

We use cookies and other technologies or methods of web analysis to gather, store, and track certain information related to your visit to and activity through the Services. A cookie is a piece of data stored on your computer containing information about your access to the website. We may use such cookies to enable more effective page navigation, to enable automatic activation of certain features, and to remember your preferences, thus making the interaction between you and our Services quicker and easier. Our website uses different types of cookies: (a) “session cookies” that are stored temporarily during a browsing session in order to allow normal use of the system and that are deleted from your device when the browser is closed; (b) “persistent cookies” that are read only by our website, saved on your computer for a fixed period and are not deleted when the browser is closed so that we have information for repeat visits; and (c) “third party cookies” that are set by other websites such as Google and other third party analytics companies that monitor and analyze your access to and interaction with our website. You may remove the cookies by following the instructions of your web browser; however, if you choose to disable cookies, some features of our Services may not operate correctly and your online experience may be limited. For additional information about cookies and how to disable cookies, we recommend that you visit https://www.allaboutcookies.org.

How we use the information we collect.

Our website may run widgets, beacons and other technologies that for the most part, collect Non-personal Information connected to your browsing tendencies. We use such technologies for routine operations that include the collection of statistical data about your use of our Services so that the website will adapt the Services to your personal preferences. The information collected through such tracking technologies by third parties on our behalf help to provide technical diagnostics and analytic tools. How we use the information we collect. We use Personal Information in the manners described in this Privacy Policy. In addition to the purposes referred to above, the information we collect, which may include your Personal Information, is used for the following legitimate interests and purposes (without overriding your interests and fundamental rights):

  • To provide our Services (enabling you to share and post User Content; follow other users’ shared content; etc.); 
  • To communicate with you and respond to you if you have a question relating to any of the information on the site and to keep you informed of our latest updates and email newsletters;
  • To fulfill Purchases;
  • To support and troubleshoot our Services; and
  • To develop our business and inform our business strategy.

We use Non-personal Information for analytical purposes:

  • To conduct anonymous analytics to improve and customize our Services to your needs and interests; and
  •  To test changes to the Services and make improvements to their functionality.

With whom we share the information we collect.

We do not trade, sell, or otherwise share your Personal Information with third-parties except as set out in this Privacy Policy. In addition to the different uses listed above, we may transfer or disclose Personal Information to other third parties as set out below:

  • We may disclose Personal Information, or any information you submitted via the Service, if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (a) comply with any applicable law, regulation, legal process or governmental request; (b) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (c) establish or exercise our rights to defend against legal claims; (d) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (v) collaborate with law enforcement agencies.

Please keep in mind that this Privacy Policy does not apply to any third party’s websites, services or applications, even if they are accessible, downloadable, or otherwise distributed through the Services. You should always review their privacy practices carefully before providing Personal Information to such third parties. You are knowingly and voluntarily assuming all risks of using any third-party websites, services or applications and we are not liable for the practices of any third party websites, services or applications.

How long we retain the information we collect.

We retain information we collect indefinitely, unless a specific request is made.

How do we safeguard and transfer your information?

We take great care in implementing and maintaining the security of the Services and your information. We employ industry standard procedures and policies to ensure the safety of our users’ information and prevent unauthorized use of any such information including by using Secure Socket Layer (SSL) technology, to do so.

We use service providers located in the United States. In the unlikely event that personal data is shared between Europe and the United States, the service providers are responsible for privacy shields that will protect such personal data sharing. If you feel that your privacy was treated not in accordance with this Privacy Policy or if any person attempted to abuse our Services or acted in an inappropriate manner, please contact us directly at support24@24thwest.com. We have put in place measures for dealing with any Personal Information breach that we suspect and will inform you and any relevant regulator of a breach where we are required to do so, in accordance with law.

Minors and COPA.

The Services are not designated to users under the age of 18. If you are under 18, you should not use the Services nor provide any Personal Information to us. The Services and this website are not lawfully accessible to persons under the age of 18 or who are otherwise covered by the provisions of the Child Online Privacy Act of 1998 (COPA). If you are under the age of 18 you must leave this site immediately. Fraudulent use of this website may make you subject to civil or criminal sanctions. Because of the nature of the World Wide Web, we cannot prohibit minors from visiting this website and accessing the Services. We must rely on parents, guardians and those responsible for supervising children and teenagers to decide which materials are appropriate for such children and teenagers to view and/or purchase. Parents and guardians are encouraged to read this Privacy Policy. We reserve the right to access and verify any Personal Information collected from you. In the event that we become aware that a user under the age of 18 has shared any information, we will discard such information. If you have any reason to believe that a minor has shared any information with us, please contact us at support24@24thwest.com.

Compliance with Local Laws.

You are responsible for complying with your local and state laws (“Local Laws”).  If your local laws prohibit the purchase or use of hemp products, you are not allowed to purchase our Products and bear full responsibility for doing so.

Updates.

We may revise this Privacy Policy from time to time, in our sole discretion, and the most current version will always be posted on our website.

Contact Information.

If you have any general questions about the Services or the information that we collect about you and how we use it, please contact us.  We have provided a contact page for your convenience.  We aim to respond to all legitimate requests within one month if you wish you to exercise any of your rights. No fee is required to exercise any of your rights in respect to your Personal Information that we collect. However, we reserve the right to charge a reasonable fee if we consider your request excessive, unfounded or of a repetitive nature and may refuse to comply with your request in such circumstances. We will notify you if your request is complex and requires longer than one month to provide a response.

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